Infynix Cloud Telephony
Infynix Premium cloud-based PBX/EPBABX
Infynix Premium cloud-based PBX/EPBABX
Complete Call management features
Infynix CPaaS support rich messaging formats, allowing businesses to communicate with customers on platforms like WhatsApp, Facebook Messenger, and other social media channels
Call forwarding
Real-Time Chat Solutions: Infynix CPaaS often provide SDKs (Software Development Kits) for real-time chat, enabling businesses to implement chat features within mobile and web applications, facilitating instant communication with users. Chatbots and Automated Responses: Infynix CPaaS Integrated AI-powered chatbots, for instant responses to common queries, improving customer service and reducing response time for improved enterprise customer engagement
IVR
Transactional and Marketing Email: Infynix CPaaS platform for bulk marketing & transactional emails for various use cases including purchase confirmations, password resets, delivery and tracking.
Cloud voicemail Sevices
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
Business Phone Systems and Services
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
Contact Centers Solutions and Services
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
Call Queuing Features
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
Real-time Analytics
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
Reporting & Smart dashboards
Push Notifications and Alerts: Infynix CPaaS Services enable businesses to send real-time notifications directly to user devices including reminders, updates and promotional messages.
